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Procedural Regulations

S.L No. Description Attachments
1. Gazette Notification of OERC (Compensation to Victims of Electrical Accident) Regulations, 2020 Download
2. Gazette Notification of OERC on Adjudicating Officer Download
3. OERC Distribution (Conditions of Supply) Code, 2019 Download
4. Regulation on Fees for filing of petitions or applications before the Commission on 31st August, 2009 Download
Amendment to Sl. No. 4 (a), (b) and (c) of Schedule of Fees on 5th April 2012
Amendment to Sl. No. 4 (a), (b) & (c) of Schedule of Fees on 17th January 2015
5. OERC (State Advisory Committee) Regulations, 2004. Download
6. OERC (Conduct of Business) Regulations, 2004 Download
7. OERC (Procedure for filing appeal before the Appellate Authority) Regulations, 2004 Download
8. Regulation for imposing fines and charge for non-compliance or isolation on part of generating companies, licensees, or other persons Download
9. Complaint Handling Procedure for Distribution Licenses Download
10. Code of practice on payment of bills Download
11. Commission's Grievance Handling Procedure Download
12. Consumer Rights Statement Download
13. OERC (Method of Recruitment and Conditions of service of Officers and Staff) Regulations, 1997 Download