| 6.0 | COMMISSION’S OBSERVATIONSThe filings of CESCO made under Section 26(4) of the Reform Act,
        1995 and subsequent information and clarifications filed before us have
        been scrutinised, written and oral representations of the objectors have
        been carefully examined and the views expressed in the meeting of the
        Commission Advisory Committee convened for the purpose of consultation
        on the tariff determination have been taken into account.
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      | 6.1 | The Commission Advisory Committee specifically discussed
        the issues of subsidy, cross-subsidy, percentage of T&D loss,
        percentage of transmission loss, advisability of differential BST among
        the distribution companies and uniform retail tariff for the whole
        State. Some of the Members raised issues specific to the interest groups
        they represent. But there was near unanimity with regard to the certain
        issues. It was felt that T&D loss was still high and should be
        brought down at least by 5% every year so as to justify tariff increase.
        It was also felt that installation of meters and consumer services were
        far from satisfactory. While the suggestion for uniform retail tariff
        for the whole State was put forward by most of the members, the proposal
        did not find favour with the representatives of the DISTCOs. | 
    
      | 6.1.1 | Before we record our observations and orders on general
        and specific aspects of CESCO proposal and proceed to determine tariff,
        we may indicate the perspective, principles and the regulatory
        environment in which tariff has been determined by us in the later part
        of this order. | 
    
      | 6.1.2 | During the state-owned SEB days, tariff in Orissa was
        historically based on nature and purpose of use. The State Govt.
        subsidised the consumers belonging to the economically weaker domestic
        class and agricultural irrigation to a considerable extent possibly on
        considerations of affordability and public policy. | 
    
      | 6.1.3 | The present reform scenario under Reform Act, 1995 has
        given a go by to the administrative price mechanism, Govt. intervention
        and subsidy of any kind except cross-subsidy. GRIDCO is a corporatised
        entity which has taken over the transmission and distribution business
        on 01.4.96. It was expected that the newly formed GRIDCO would turn
        around by 1997-98 based on assumption of substantial reduction in
        T&D loss, increased load growth, investment for system improvement
        and tariff increase. The assumptions were not realistic and did not
        materialise to a great degree. The cost of power substantially went up
        due to revaluation of assets of OHPC and transfer of TTPS to NTPC. The
        revenue requirement further went up due to additional depreciation on
        account of revaluation of assets of GRIDCO and distribution companies.
        For instance, the cost of power which was Rs.469 crores in the FY
        1994-95 went up to Rs.1199 crores by the year 1997-98. Unfortunately the
        assumption of load growth failed to materialise and the pace of
        reduction of T & D loss has not been upto expectation. The quantum
        of purchase of power remaining same, total cost went up substantially on
        account of revaluation of assets as a part of the reform process. | 
    
      | 6.1.4 | No provision was made by the Government of Orissa to
        provide subvention or subsidy to GRIDCO, successor of State Electricity
        Board during the transitional phase from a state-owned, state supported
        entity to a viable transmission and distribution licensee. Such support
        was needed for socially purposive but un-economic measures such as rural
        electrification, supply to urban poor, for meeting massive debt service
        burden and for meeting accumulated losses. | 
    
      | 6.1.5 | The Commission is convinced that subsidies are not in
        harmony with the spirit of the Reform Act, 1995. In any case, the
        government cannot afford to grant subsidies to companies or consumers
        for the electricity they consume. However, it is also quite clear that
        during the transition from the highly subsidised State monopoly
        situation to an economically viable self sustaining electricity
        industry, there has to be certain amount of financial support in the
        form of subsidy and subvention. Investments to improve the system have
        immediate impact on tariff whereas the effect of improvement and the
        gains of efficiency take considerable time. It was perhaps necessary for
        the State government to give some sort of financial support in the form
        of subvention or subsidy during the transitional period. This is why the
        Governments of Andhra Pradesh, Gujarat and Uttar Pradesh have been
        providing subsidies during the first few years of reform. The above
        named States have provided Rs.1585 crores, Rs.1260 crores and Rs.790
        crores respectively as subsidy in the FY 2000-01. As a result of total
        withdrawal of subsidies in Orissa, the tariff rise has to be of
        considerable magnitude if cost reflective tariff has to be adopted for
        2000-01. In response to the Commission’s query to ascertain whether
        Govt. was prepared to grant subsidy or subvention to reduce the impact
        of tariff increase, the State Govt. has clearly stated that they are not
        in a position to provide subsidy or subvention which could have resulted
        in lower Bulk Supply Tariff and enhanced financial viability of CESCO. | 
    
      | 6.1.6 | In the post-reform era the Orissa Electricity Regulatory
        Commission has been addressing the issue of tariff setting in accordance
        with the Reform Act, 1995 in a pragmatic manner. Sec. 26 of the Reform
        Act, 1995 and the financial principles laid down in Sec. 57 & 57(A)
        of the Act, 1948 have been the guiding factors in tariff setting.
        Further, it is the economic and financial principles which have played
        key role in deciding the tariff structure and in determining charges for
        various categories of consumers. | 
    
      | 6.1.7 | It was discernible from the filings before OERC that the
        currently proposed tariff would have to be much higher as compared to
        those of the immediate previous years even after pruning all expenditure
        items by the Commission on the same lines as in the past. The Commission
        is faced with a formidable predicament in balancing the interest of the
        ultimate end-users i.e. the consumers vis-a-vis the financial health of
        the licensee as defined under Sec.26(2) and Sec.11(1)(e) of the Reform
        Act, 1995. Many objectors had alleged that there should be no revision
        in tariff since licensees have not brought about desired improvements
        and had not been able to reduce the T&D loss substantially. We
        ourselves have been very much concerned with the performance of the
        licensees and have been suo motu monitoring in various ways. We agree
        that price of electricity has to be linked to performance. But ground
        realities have to be considered and it has to be admitted that
        Distribution Companies cannot bring about improvement overnight because
        of historical, technical and socio-economic reasons. Secondly, tariff
        fixation and other aspects cannot wait till after performance improves
        to the desired extent. We may quote, the authority of Hon’ble Orissa
        High Courts’ observations in Appeal No.51 of 2000 decided on December
        22, 2000:
         
          “One cannot but agree with the sentiments expressed by Shri K. N.
          Jena regarding the inefficiency in the services provided as well as
          inaction/failure on the part of the various Distribution Companies in
          checking the growing menace of pilferage of electric energy by
          unauthorised persons. This is a matter which can be looked into by the
          Regulatory Commission in future, but this cannot be a ground to set at
          naught the fixation of tariff”. | 
    
      | 6.1.8 | Another recurring objection against tariff increase has
        been the constraint of affordability. The domestic consumers have urged
        to leave them out of tariff increase because they cannot afford and they
        cannot pass on the burden which the commercial and industrial consumers
        can do. On the other hand commercial and industrial consumers have
        pleaded that their products cannot be competitive and therefore their
        tariff should be reduced rather than increased. Every category has
        pleaded that tariff, if increased, should be for other categories. We
        cannot ignore the affordability factor because safeguarding interest of
        consumers is one of the main parameters in tariff fixation. But
        affordability cannot be the prime consideration. We are constrained to
        observe that these objections are mostly due to inadequate understanding
        of financial, economic and legal parameters of tariff determination.
        Electricity industry licensees may be expected to gird up their loins,
        reduce expenditure, reduce T&D loss and improve consumer service.
        But that industry also has to survive and that is why Sec. 11(1) (e) of
        Reform Act mandates that the supply and distribution industry cannot be
        maintained unless the charges for the electricity supplied are
        reasonably levied and collected. Licensees of electricity supply and
        distribution cannot be expected to forego their legitimate dues and
        charge low rate to ameliorate financial stringency of any category of
        consumers or to make industrial consumers competitive in national and
        international market. | 
    
      | 6.1.9 | It is the duty of the Commission to scrutinise the claims
        of licensee with a fine tooth-comb and allow only useful assets for
        capital base and only properly/prudently incurred expenditure for
        revenue requirement. But after we do so whatever Revenue requirement
        finally is determined has to be allowed to be raised through tariff.
        This is the position in Law and has to be appreciated by the consumers
        of all categories. Keeping the above objective in view, the Commission
        has gone ahead in deciding the various parameters regarding
        determination of revenue requirement and tariff of the licensee in an
        endeavour to strike a balance between the interests of end consumers on
        one hand and financially viability of licensee on the other. | 
    
      | 6.1.10 | It is because of our concern for the views of various
        categories of consumers that the Commission has decided to leave a gap
        between the approved revenue requirement and the revenue to be garnered
        through this tariff order for recovery in future. This decision has been
        taken in exercise of power vested in the Commission under subsection (3)
        of Section 26 to depart from the factors specified in the Sixth
        Schedule. Strict adherence to the Sixth Schedule will result in what may
        be called tariff shock in view of sudden rise in tariff. The industrial
        load growth has not materialised and hence full increase to fill the
        revenue gap may allow further shrinkage in the electricity demand. We
        therefore consider it appropriate not to permit the entire gap to be
        recovered in this year’s tariff. Once efficiency gains bridge the gap
        such departure will possibly not be needed. | 
    
      | 6.1.11 | The Commission’s analysis of CESCO’s proposal and its
        finding as to reasonableness of various items and determination of the
        extent to which the expenses projected shall be considered to be “properly
        incurred” in the context of the Sixth Schedule as well as other
        parameters stipulated in Section 26 of the Reform Act, 1995 need to be
        given at length. | 
    
      | 6.1.12 | Keeping the above objective in view, the Commission has
        gone ahead in deciding the various parameters regarding determination of
        revenue requirement and tariff for the licensees. The task of balancing
        interest of ensuring financial viability of licensee through cost
        reflective tariff on the one hand and ensuring a reasonable and
        affordable tariff linked to quality of supply has been extremely
        difficult. | 
    
      | 6.2 | Consumer Classification and Tariff | 
    
      | 6.2.1 | Various Municipalities and Govt. offices have been raising
        complaints about their billing at commercial tariff. The nomenclature
        ‘Commercial’ has led to a considerable misunderstanding and consumer
        complaint. The term ‘Commercial’ is a misnomer. Category “Commercial”
        refers to supply of power upto 110 KVA on the premises which are used
        for office, business, commercial or other purpose not covered under any
        category where the non-domestic load exceeds 10% of the total connected
        load. The purpose of use is no more very relevant for rate of tariff and
        accordingly Commission is deciding tariff only with interest to cost of
        supply depending on voltage level of supply. The Commission has
        separately taken decision to soon rename the existing category as
        General Purpose - LT. We are moving away from purpose of use and
        wherever possible fixing according to the cost of supply excepting for
        very special reasons. It is necessary that the nomenclature should be
        such that the present confusion arising out of the classification is
        over. Steps are being taken to do away with the misnomer caused by the
        present nomenclature and hence we are unable to sustain the objection. | 
    
      | 6.2.2 | The industry representatives submitted that categorisation
        for electricity tariff should match the criteria fixed by the Industries
        Department of Govt. for classifying small industries and medium
        industries. For instance, industries with connected load upto 22 KVA are
        categorised as small industries as per the OERC Code but the Govt. of
        India guidelines fixed small industries with an investment limit of
        Rs.0.75 crores, where the load requirement may be higher than 22 KVA. It
        is not possible for us to agree with the suggestion due to many reasons.
        Firstly, price of electricity has to be fixed with relation to cost of
        supply and not purpose of use. The cost of supply can be determined with
        reference to quantum of connected load and voltage at which it is
        supplied. Hence, electricity price has to be in relation to these
        factors. Secondly, the purpose of classification by Industries
        Department and other departments of Govt. are for the purpose of
        preferential treatment in financing, taxes, regulations etc. which have
        no relevance for determining price of electricity. Thirdly, industrial
        policy differentiating categories and conferring benefits change from
        time to time on various considerations of economics, politics and
        geographical region etc. Electricity charges are to be
        non-discriminatory from economic point of view and it is neither
        desirable nor possible to synchronize the pricing in keeping with
        changes from industrial and financial angle. | 
    
      | 6.2.3 | The Commission carefully examined the submission made by
        the Astarang Salt Production and Sales Cooperative Society Ltd.
        requesting for treatment of salt industry at par with Irrigation pumping
        & Agriculture and not under general industry. They submitted that
        electricity is used only for lifting of brine to the salt field for
        manufacture during salt production season i.e. normally from January to
        June every year. There is no use of electricity during off-season. They
        have also stated that this industry also employs large number of
        seasonal labourers and the process of production of salt is very similar
        to agricultural production for which they should be treated at par with
        Irrigation pumping & Agriculture and not under general industry
        category. We would like to observe that the salt industry does not fit
        into the present classification of agricultural irrigation pumping
        category as defined in OERC Distribution (Condition of Supply) Code,
        1998. Further, the classification of Irrigation pumping &
        Agriculture separately with lower tariff is a historical legacy from the
        days of subsidy for that category of consumers. The Commission is moving
        towards removal of anomaly of differential price at same voltage level
        and cannot take a retrograde step of classification on purpose of use.
        We would like to clarify that if the nature of their operation is
        seasonal they will not be paying any energy charges during the
        off-season period when no energy is consumed. Hence, we are unable to
        accede to the request. | 
    
      | 6.2.4 | The representative of Coir Industry also raised the issue
        of large scale employment in this segment including the seasonal nature
        of load and the adverse impact of tariff rise on the viability of the
        industry. They have also requested to treat them as an agriculture
        industry functioning seasonally. We would like to say that the Coir
        Industry does not fit into the present classification of Irrigation
        pumping & Agriculture category as defined in OERC Distribution
        (Condition of Supply) Code, 1998 and hence their request cannot be
        acceded to in the present circumstances. Here also we would like to
        clarify that if the nature of their operation is seasonal they will not
        be paying any energy charges during the off-season period when no energy
        is consumed. | 
    
      | 6.2.5 | Similarly, owners of Hotels have raised issue of
        classifying them under the industrial category as these consumers were
        getting the benefit of subsidy under the provisions of Industrial Policy
        Resolution, Orissa. They have claimed that since the Dept. of Industry
        is classifying them as an industry and allowing them the benefits due to
        an industry there is no justification for them to be billed at
        commercial tariff. It needs to be noted that for the purpose of
        applicability of electricity tariff the classification of an electricity
        consumers as prescribed in OERC Code, 1998 is only applicable and not
        the classification for industrial purposes. We would like to reiterate
        our analysis on classification and categorisation recorded earlier while
        dealing with the case of Salt Production Units. | 
    
      | 6.2.6 | We have considered the forceful submissions made by the
        representatives of M/s Bhubaneswar Municipal Corporation. The general
        issues raised by them have been separately considered along with
        observations on other objections and we do not consider it necessary to
        deal specifically on each and every issue raised by it. However,
        specific comment is necessary with regard to observations on the quantum
        and method of electricity charges for street lighting. | 
    
      | 6.2.1 | It has been brought to our notice that till date no steps
        have been taken for metering of street lights in spite of OERC Order
        dated 30.12.1999 in para 6.1.5. It was pointed out that the licensee
        continues to raise load factor bills against the Bhubaneswar Municipal
        Corporation against the principles of natural justice and contrary to
        the direction of the Commission. We find strong force with regard to the
        submissions. Our observations were made in course of annual Tariff Order
        for all categories on an earlier occasion. We express our displeasure
        with the inaction of the CESCO in sorting out the issue and in not
        sending a compliance report to us. Unfortunately, however, the BMC has
        also not moved us before the hearing of the current general tariff
        proceeding and therefore we do not have updated information with regard
        to the circumstances in which action was not taken by CESCO. To resolve
        the issue not only for the BMC but in the interest of common public, as
        the absence of metering raised by BMC is not a typical example, the
        Commission considers it expedient to issue a separate directive for the
        purpose of measurement of energy for street lights by all public bodies
        in the State. If necessary, tariff for “Street Lighting” may be
        fixed in that directive which will have retrospective effect from
        01.02.2001. Till then the rate as given in schedule to this Order shall
        be applicable for “Street Lighting”. | 
    
      | 6.2.7 | The Reform Act, 1995 aims at managing the electricity
        industries in the State in an efficient, economic and competitive
        manner. As a corollary to this, it follows that the pricing policy
        should help improvement in efficiency of the electricity sector and one
        of the objectives of the Reform Act, 1995 is that the tariff must
        reflect the cost. In keeping with the above objectives, tariff structure
        is being rationalised and the basis of such rationalisation is fixation
        of tariff according to be cost of supply as indicated earlier. For this
        purpose the voltage of supply is taken as a benchmark and tariff in
        general is being linked to the voltage at which power is bring supplied
        to a consumer with exceptions to some categories where the Commission
        considers it appropriate for historical or other compelling reasons.
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